Shipping policy
Shipping Policy
Thank you for shopping with CardeMart. We are committed to providing a reliable and convenient shopping experience.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received. Orders placed on weekends or holidays will begin processing on the next business day.
Processing time is separate from the estimated shipping or transit time displayed at checkout.
Shipping Options and Delivery Times
Available shipping options and estimated delivery times are displayed at checkout based on the shipping method selected.
Delivery estimates begin after an order has been processed and are provided as guidelines. Actual delivery times may vary depending on the destination, carrier, product availability, holidays, weather conditions, and other circumstances outside our reasonable control.
Shipping Costs
Applicable shipping charges are displayed at checkout before you complete your purchase. Shipping costs may vary depending on the order and the shipping option selected.
Order Tracking
When tracking information is available, customers will receive a shipping confirmation email containing the tracking details for their order.
Please allow some time for tracking information to become active after your order has been shipped.
Delivery Delays
Delivery estimates are provided as guidelines and are not guaranteed. Delays may occasionally occur due to carrier issues, severe weather, holidays, high shipping volumes, or other circumstances outside our reasonable control.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before completing your order.
If an order cannot be delivered or requires additional shipping because the customer provided an incorrect or incomplete address, additional shipping costs may be the customer's responsibility, to the extent permitted by applicable law.
Lost or Damaged Packages
If your order arrives damaged or appears to have been lost during transit, please contact us as soon as possible and provide your order information. We may request photographs or other information when necessary to review the issue and assist with an appropriate resolution.
Contact Us
If you have questions regarding your order or shipping, please contact CardeMart through our Contact Us page.
